If your delivered goods do not meet your expectations or you have changed your mind, you can transport the goods back to our branch or exchange them for another piece.
As a consumer, according to § 53, paragraph 7 of the Civil Code, you have the right to return the purchased goods without giving a reason, within 14 calendar days (not working days) from the date of receipt of the goods.
For more information, contact us at our email address firstname.lastname@example.org, or call us on our phone number +420 731 705 111. Send the goods back to our contact address: ROMEIN concept s.r.o. Vodičkova 9, Prague 1, 110 00 with a copy of the invoice attached.
Terms & Conditions for returning or exchanging goods:
- the goods must be complete, in the original packaging
- the goods must not show signs of use and must not be damaged
- the goods must be sent together with a copy of the invoice
We will send the money for the goods immediately to your bank account, no later than 14 days after the delivery of the goods.